Who we are

Our mission is to help organisations make a positive impact on people and their living environment and the generations to follow.

We work with companies, financial institutions, international organisations, academic institutions, governments, and community-based organisations, to support the sustainable and responsible management of both large-scale and small-scale development projects.

From project social and human rights assessments, stakeholder engagement, and support in implementation of best practice in responsible business conduct, to training, capacity building, and coaching, we work with organisations and their people so they can understand the context where they operate, build respectful relationships, and contribute value.

We are an interdisciplinary, intercultural, multi-lingual, international team that is effective in making sense of and working through social issues that are unstructured, cross-cutting and complex. Respect for people is at the centre of how we approach these issues, and we believe in working with integrity, honesty and kindness.

Our core team, which brings strong technical knowledge and breadth of geographic experience, includes nine employees based in the Netherlands, Denmark, South Africa, Germany, Brazil, UK, and the USA.

We strongly believe in matching the right expertise to what the project needs, so we also draw on a network of experienced and tested experts with particular subject area expertise and local knowledge to respond to specific project requirements. We deliver projects in English, Portuguese, Spanish, French, and Russian.

Meet the team

Dr Ana Maria Esteves

Managing Director, Netherlands

Ana Maria is founder of Community Insights Group.

Her particular expertise lies in working out how resource-affected regions and communities can benefit from the presence of energy and extractive projects. She has advised global resources companies such as Total, Shell, Tullow Oil, Galp, Anglo American, ArcelorMittal, Lundin Mining, Rio Tinto and BHP; development finance institutions such as the World Bank and IFC; and governments such as Iceland, Mozambique, Cameroon, Kenya and the Dominican Republic.

Ana Maria’s passion is in sharing of knowledge and improvement in standards of practice. Ana Maria has led the development of a competency framework for social practitioners on behalf of the Social Practice Forum. She has published in academic journals, chaired conferences, managed research partnerships, led study tours for government officials, developed courses, established SIAhub (an online platform for the social impact assessment community of practice). She is co-author of the International Association for Impact Assessment’s Guidance (IAIA) for Social Impact Assessment and lead author for IPIECA’s Local Content Guidance. She is past President of the board of the IAIA (2016-17) and current member of the Editorial Board for the Association’s Journal, Impact Assessment and Project Appraisal.

Ana Maria completed an economics degree in South Africa. She also holds an MBA from Melbourne Business School and PhD (on the topic of extractives and social development) from the University of Melbourne, Australia. She is a graduate of the Company Directors Course of the Australian Institute for Company Directors. Ana Maria is a native Portuguese speaker and has basic Dutch, Spanish and Afrikaans. Mozambique-born, she is now based in Groningen, the Netherlands.

Victoria Collins

Chief Operating Officer, Germany

Victoria is a development professional based in Stuttgart with 25 years of experience in consulting for both the public and private sectors, advising how to navigate and balance community and stakeholder expectations with business imperatives.

As a Senior Consultant of CIG, Victoria provides advisory services to clients on a variety of social performance issues. She assists companies in responding to community needs, government regulations, meeting international best practices (IFC Performance Standards, UN Global Compact, Guiding Principles on Business and Human Rights) and addressing corporate accountability issues. Her assignments have included: feasibility studies, due diligence, social impact assessments, social investment strategy, new country entry, programme design and sustainability reviews, economic analysis, community consultation, stakeholder engagement and performance monitoring and evaluation.

Prior to joining CIG, Victoria was a Managing Director at Cardno Emerging Markets (formerly Emerging Markets Group) in Washington DC where she led a global Social and Environmental Impact Management (SEIM) team based in US, UK, Australia, Indonesia, Philippines, Kenya, Ecuador, Peru and Namibia. Victoria has managed dozens of international development programs around the world. In addition to public health programs, she led several economic strengthening and livelihoods programs that focused on vulnerable populations.  Throughout these programs, her focus has been on partnership development, supply chain and local content, local capacity building and monitoring impact. Victoria has worked in over 30 countries and is passionate about finding ways to bring lasting benefits to vulnerable communities.

She has a MA degree in Law and Diplomacy from the Fletcher School of Law and Diplomacy at Tufts University and a BA in Diplomatic History at the University of Pennsylvania. Victoria is a dual citizen of the United States and Canada. She is a native English speaker, speaks German and French and basic Italian. Victoria currently resides in Germany.

Gabriela Factor

Senior Manager, Denmark

Gabriela is a Senior Consultant with 20 years’ experience and expertise in environmental, social, gender and human rights impact assessments and management related to extractives, energy, infrastructure and manufacturing projects.

Gabriela has provided social performance services and conducted Environmental and Social Due Diligence for a broad range of sectors, assessing and advising on compliance with IFC performance standards and other international sector-specific guidelines. On behalf of donor and financing organisations e.g. Danida, Finida, Sida, IFC, IADB, EIB and World Bank, Gabriela has developed and provided training and capacity building programs for community organisations, NGOs, technical staff and governmental officers in environmental and social issues related to large projects, including human rights, land acquisition and gender aspects.

Gabriela is passionate about participatory and empowering methodologies and process, applying these for more than 20 years in the development of stakeholder engagement plans, social baselines, impact assessments, management plans, design and evaluation of community development plans and social investment strategies for extractive, energy and waste projects. She is particularly interested in integrated and holistic approaches to impact assessment and has applied sustainable livelihoods, ecosystem services, and human rights frameworks in her work. Gabriela is strongly committed to formalisation and certification efforts towards sustainable and responsible Artisanal and Small-Scale Mining producers and communities.

Gabriela holds a Master’s Degree in Environmental Engineering from the Technical University of Denmark and holds qualifications in gender, resettlement and community health. She is a native Spanish speaker, fluent in English and Danish and can work in Portuguese. Originally from Argentina, Gabriela is currently based in Copenhagen, Denmark.

Dr Kathryn Tomlinson

Senior Consultant, United Kingdom

Kathryn is an experienced professional with over 15 years’ international experience in the field of social and human rights impact management and performance, and stakeholder and community engagement.

Much of her experience lies in the extractive sector, though she has also worked on infrastructure, agricultural and health projects, both as an external consultant and an in-house contractor, in Latin America, North America, Africa, Eastern Europe and Australia.

Kathryn has a particular expertise in projects dealing with the intersection between indigenous and customary land rights, and private and public sector development, including impact management and benefit agreements between companies and communities.

Kathryn’s specific project experience has included social and human rights impact assessments and audits; head-office social performance technical support to and assurance over company assets and sites; setting up a social performance function for a new energy project, including developing strategy and plans, managing ESIA consultants, and hiring and managing team members; engaging with indigenous representatives, communities, civil society and government on project related matters; developing, advancing and monitoring benefit agreements between companies and Indigenous Peoples; and developing social performance, indigenous relations (including FPIC) and human rights company policy and management processes.

Kathryn is particularly interested in helping companies in their internal management of social and human rights risks and impacts, including building senior management capacity and understanding in this area, and helping leaders to develop strategy and realistic implementation actions in order to drive responsible and sustainable business conduct.

Kathryn holds a PhD in Anthropology from the University of Sussex (on the topic of indigenous land rights in Venezuela), an MSc in International Politics from the University of Wales Aberystwyth, and an MA in Archaeology and Anthropology from the University of Cambridge.

She is a native English speaker, and also highly proficient in French and Spanish. Kathryn is currently based in Brighton, UK.

Vera Ogorodnikova

Senior Consultant, Texas/USA

Vera Is a Senior Consultant with over 15 years of experience in social performance assessment, management and monitoring for international financing institutions, energy and extractive companies and public utilities.

Her specific experience includes:

• Planning and management of stakeholder engagement, community investment, local content and CSR activities around energy, industrial and extractive projects;

• Social risk assessment and due diligence against international standards, e.g. IFC, EBRD for various investment projects;

• Human rights assessment;

• Development and delivery of training courses on sustainability and social risk management of investment projects.

Vera’s particular interest is in assisting investment projects create tangible benefits for local communities. In addition to her extensive field work, she co-authored IPIECA’s Local Content Guidance document, IPIECA’s Discussion Paper on Social Investment in Enterprise Development and Skills Building, and the World Bank’s study on the constraints and opportunities for Central Asian enterprises to engage with the mining sector supply chains.

Previously, as a development specialist for Cardno Emerging Markets UK, Vera undertook assignments for the UK Department for International Development (DFID), the World Bank and the European Bank for Reconstruction and Development (EBRD). As part of the Government and Public Relations team of Chevron in Russia, she worked with key local stakeholders in Kazakhstan and Russia in support of upstream and downstream projects.

A graduate of the School of Oriental and African Studies, University of London, Vera received an MSc in Development Studies with special reference to Central Asia. She additionally holds a graduate diploma in International Economics from Kyrgyz Russian Slavic University. She is fluent in Russian and English and a native of Kyrgyzstan. Vera is currently based in Dallas, Texas.

Jacqueline Tedaldi

Consultant, Denmark

Jacqueline applies her international business politics and human rights experience to support global companies across industries in meeting their responsibilities to respect human rights in alignment with the UN Guiding Principles for Human Rights. 

Jacqueline has supported companies on a range of human rights consulting projects and has built experience in embedding human rights into companies’ core business functions. Jacqueline’s engagements include developing human rights policies and strategies; conducting human rights impact assessments and human rights and social due diligences; capacity building and awareness raising on human rights topics; and developing internal human rights management systems. 

Recent projects have included carrying out human rights impact assessments in Brazil, Portugal, Peru, Mozambique, Sweden and the United States, along with developing strategies for ongoing management and monitoring. 

She also researches and develops guidance in the area of Business and Human Rights, including human rights and impact assessment, human rights indicators and participatory approaches to stakeholder engagement. She is a member of the multi-disciplinary group, GREEN-SORT, which aims to develop research on best practice in impact management of local communities in renewable energy, agro-industry, mining for green-tech minerals and other extractive activities in the green transition. Prior to joining CIG, she worked at the Danish Institute for Human Rights as an intern and was one of the developers of the Human Rights Impact Assessment Toolbox. 

Her specific areas of interest include labour rights, equality, diversity and inclusion, governance, stakeholder engagement and security and human rights.

Jacqueline holds an MSc in International Business and Politics with a specialization in International Political Economy from Copenhagen Business School, and a BA in Political Science from Hofstra University in New York. She is a native English speaker, fluent in Danish and Spanish and with a basic understanding of Portuguese.

Alexandra Maurtua Konstantinidi

Consultant, South Africa

Alexandra is a resettlement practitioner driven by solving the social challenges brought about by climate and social change. She has 13 years of experience in socioeconomic development and specific expertise in livelihood restoration planning.

Alexandra previously worked for Rio Tinto and Vale managing local community relations and implementing a resettlement plan and livelihood restoration plan for a greenfield project in The Andes. In more recent years she has undertaken consulting assignments in Southern Africa to develop and monitor impact assessments, stakeholder engagement, social investment, human rights assessments, livelihood restoration plans and involuntary resettlement plans following IFC Standards. She is experienced in applying GRI indicators for the purpose of monitoring, auditing and reporting human rights and sustainability goals.

As a resettlement practitioner, she has implemented a community-centred approach to planning with a strong emphasis on human rights. Alexandra has sought to improve the development and monitoring of World Bank/IFC-compliant livelihood restoration plans.

Through the International Association for Impact Assessment, she has recently presented and published a new methodology and tools to quantify the loss, restore and improve livelihoods, with the aim of minimising risks and capitalising on improvement opportunities.

Currently, Alexandra is based in Durban, South Africa where she is also a volunteer at the local Kloof Conservancy assisting the Molweni River health program. She is a native Spanish speaker, fluent in English and Portuguese, and has basic French.

Suelen Haidar Ronchi

Finance Manager and Training Coordinator, Netherlands / Brazil

Suelen is the Financial Manager of CIG, with over 8 years’ experience in project administration, financial functions and coordination of training courses. 

Suelen has previous experience with two educational institutions in Brazil – Fundação Getúlio Vargas (FGV) and Universidade Federal de Santa (UFSC) Catarina, which included the coordination of a group of Instructional Designers for a distance learning project.  She also worked as a tutor and teacher, conducting the instruction using a distance learning platform. The courses she taught were related to accounting and financial administration. She worked as tutor of distance education in the field of accountancy; and as an online teacher, teaching: Financial Administration Applied to Performance Assessment; Financial Viability Analysis and Auditing.

With a Master’s degree in Accounting, Suelen has a good understanding of financial management, taxation and project administration. In her Master’s Thesis, she worked with performance evaluation (using multi-criteria decision analysis) applied to distance learning courses. She is currently pursuing a CMA certification. 

Suelen is a native speaker of Portuguese, is fluent in English and speaks intermediate Dutch and Spanish.

Paige Kelly

Consultant, South Africa

Paige is a junior environmental and social consultant with 4 years’ experience in socioeconomic impact assessments, livelihood restoration plans, resettlement plans, stakeholder engagement and large-scale public participation.

Paige has been involved in local and regional projects in Southern Africa, taking part in socioeconomic impact assessments, stakeholder engagement, public participation, livelihood restoration plans and resettlement plans. Mainly consulting for mining companies, she also has experience working for the telecommunications and agricultural sector clients.

In recent years, she worked on the management of large data sets of household-level socioeconomic data for a resettlement plan in Tete, Mozambique, and the development of a resettlement plan with an IFC-funded livelihood restoration project in Belfast, South Africa. She was responsible for the methodology and implementation of a national public participation process in Namibia for a telecommunication Environmental Impact Assessment.

She recently conducted a stakeholder analysis and social issues scoping study to identify opportunities within a community to ensure the achievement of benefits and proactive measures to avoid conflict and build positive, long-term relationships between company and community. The development and implementation of a community forum and social investment committee was further achieved in Mpumalanga, South Africa.

Additionally, Paige worked on various environmental assessment projects in infrastructure and agriculture, primarily liaising with government officials at various levels. While studying to become an Environmental Manager and Scientist, Paige found a deep passion for the fundamental link between environmental and social sciences.

She has been increasingly applying her skills and expertise to the management of social aspects of industrial projects. Paige enjoys developing and managing the communications and marketing of CIG on various social platforms with a keen eye for opportunity and creativity.

Paige has recently completed her Honours Degree in Environmental Management at the University of South Africa (UNISA). She holds a Postgraduate Certificate of Education in Senior and FET Phase. Based in Durban, South Africa, she is a native English speaker and speaks some Afrikaans.

Prof Frank Vanclay

Associate, The Netherlands

Frank is professor and Head of the Department of Cultural Geography and Director of the Urban & Regional Studies Institute in the Faculty of Spatial Sciences at the University of Groningen in The Netherlands. He works at the University of Groningen and partners with CIG on some projects.

An internationally acclaimed expert in the field of Social Impact Assessment, Frank specializes in the areas of: the management of social issues associated with large projects (i.e. social performance); social licence to operate; business and human rights; social aspects of resource extraction; social aspects of project-induced displacement and resettlement; and avoiding the resource curse. He also has interests in the social impacts of tourism; social understandings of place; and the social aspects of natural resource management, farming and agriculture. 

On behalf of IAIA, he facilitated the process that led to the drafting of the International Principles for SIA in 2003 and the International Guidance for SIA in 2015. Both of these are landmark documents that are widely cited by United Nations agencies, International Financial Institutions, regulatory bodies, consultants, community representatives, academics and students. He co-edited New Directions in Social Impact Assessment together with Ana Maria Esteves. 

Originally from Australia, now living in The Netherlands.